Terms of service

Last updated: November 30, 2024

Welcome to our website ARTISMAMA. These Terms of Service define the rules applicable to the use of our website and the purchase of our products or services. By shopping or using our website, you agree to these terms and conditions.

1. General Terms

1.1. The website is operated by MB OVS88 (ARTISMAMA). All products and services are offered under these Terms of Service.
1.2. The website may only be used by individuals who are at least 18 years old or have the consent of their parents or guardians.
1.3. By using the website, you confirm that the information you provide is accurate and truthful.

2. Personal Information

2.1. We collect and process your personal information in accordance with our Privacy Policy.
2.2. All information you provide on the website must be accurate and up to date. You are responsible for maintaining the confidentiality of your account information

3. Payment

3.1. We accept the following payment methods: PayPal, Stripe, credit cards, Apple Pay, Google Pay, etc.
3.2. All payments are processed securely and encrypted.
3.3. Your order will only be processed after successful payment confirmation.
3.4. We reserve the right to cancel your order if the payment cannot be processed, has been rejected or there have been any other issues regarding it.

4. Delivery

4.1. We deliver products to Lithuania, Latvia, Estonia, Poland.
4.2. Detailed information about delivery times, methods, and conditions can be found on our website's Shipping and Delivery Policy.
4.3. We are not responsible for delays caused by third-party services (e.g., postal services).

5. Returns and Refunds

5.1. If you are not satisfied with your purchase, you may return it within 30 days from the delivery date.
5.2. Returned products must be in their original condition and packaging.
5.4. Return shipping costs are covered by the customer unless the product was damaged or delivered incorrectly. More details can be found on our website's Return Policy page.

6. User Account

6.1. Some features of the website may require an account.
6.2. You are responsible for the security of your account information and agree not to share it with third parties.
6.3. We reserve the right to suspend or terminate your account if misuse is detected.

7. Warranty

7.1. We guarantee that all products match their descriptions and are suitable for their intended use.
7.2. If a product is defective, you are entitled to a free replacement or a refund if the claim is made within the warranty period.
7.3. The warranty does not cover damages caused by improper use. More details can be found on our Return Policy page.

8. Use of the Website

8.1. You agree to use the website only for lawful purposes.
8.2. It is prohibited to use the website for malicious activities, distributing illegal content, or attempting to hack.
8.3. We reserve the right to restrict or prohibit access to the website for any user who violates these terms.

9. Changes

9.1. We reserve the right to modify these Terms of Service at any time.
9.2. The latest changes take effect upon publication on the website.
9.3. By continuing to use the website after changes, you agree to the updated terms.

10. Information

10.1. All questions and inquiries should be sent to hello@artismama.com.
10.2. We make every effort to ensure that the information on the website is accurate but cannot guarantee it is error-free.